Product Specialist, Sales & Marketing Division
Quincy, MA

Summary

Reporting to the Senior Product Manager in Sales and Marketing, the Product Specialist combines sales, marketing and technical skills and is responsible for all tactical aspects of bringing Myriant's products to market, including product specs, packaging, compliance documentation and customer service.

Essential Duties and Responsibilities

  • Responsible for generating and maintaining global MSDS, technical data sheets, and labeling for Myriant's product line to ensure compliance with regulations such as TSCA and REACH
  • Partner with sales, technical and logistics teams to define product and packaging specifications, both general and customer specific
  • Knowledge of product line, prices, delivery time, and similar data, as required
  • Coordinates the fulfillment of inbound sample requests from sales team, web inquiries and phone inquiries, etc
  • Act as liaison with production team for order fulfillment
  • Works with production team and outbound logistics supplier to expedite orders when needed
  • Resolves customer questions related to orders, pricing, samples, etc.
  • Provides support to sales team on quotes, pricing and order follow-up
  • Supports the Senior Product Manager on CRM system, including forecast updates, customer master data entry/update, etc.
  • Acts as back-up to Customer Service Rep as point of contact for inbound orders/returns/customer inquiries

Skills and Qualifications

  • BS in chemistry/chemical engineering
  • 5-7 years experience, preferably a combination of technical/operations and commercial
  • Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills database management and record keeping
  • Excellent oral and written communication skills as well as stellar interpersonal skills
  • Demonstrated strong organizational skills with the ability to prioritize job functions to meet deadlines, ensure smooth work flow and handle multiple tasks simultaneously while maintaining attention to detail
  • Demonstrated ability to work effectively with frequent interruptions, changing priorities and conflicting deadlines
  • Strong presentation skills and ability to present in front of small groups

 

Myriant offers a competitive compensation and benefits package.
Please submit resume by email to resumes@myriant.com
Principals only, no recruiters or phone calls please.
Equal Opportunity Employer